FAQ

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How do I shop online?

Choose the products you wish to purchase to your basket by clicking ADD TO BAG button. Register as a new member by clicking the Register icon on the top of the page. Being a member will allow you to save your details, track your order history and check out easily.

 

Sign In

If you have already registered customer, simply login with login details chosen upon registering your account. Please remember your password so you can login next time when shopping at www.alexamishop.com

 

Is it safe to leave my personal details on your page?

Yes, it’s absolutely safe. Please read our Privacy Statement.

 

How do I select the right product and colour?  

Alexami Cosmetics has created ONLINE COLOUR ANALYSIS to help you determine the most suitable alexami makeup colours based on the skin undertone evaluation. For more information on how to choose the right colour of ind your look, please refer to Alexami Beauty School page.
Alexami mineral colours suit many skin tones and different ethnicity. Find the Look.

 

How can I try the product?

Alexami Cosmetics believe it is hard to get a proper feeling of the makeup product through a small sample. We can help you with the colour and product choice either via online consultation or over the phone. Feel free to call us and ask any question you may have regarding the products. We’d love to help you. Contact us for more information.

 

Do you provide pick up service?

No. Alexami Cosmetics is a wholesale company and we do not practice direct sales in person. If you would like to try Alexami products before your purchase and would like a personal advice, please contact Alexami stockist in your area. For your nearest stockist please refer to our STOCKIST page. Click here

 

My order is in a delay. What should I do?

For delivery time, please refer to shipping details. Click here.

 

How do I make payment? Do you accept direct deposit or Pay Pal?

Yes. For detailed terms and conditions of sale, please refer to our Terms and Conditions Page

 

Please do not hesitate to contact us if you have any questions or we can be of any assistance to you. 

 

Alexami Cosmetic (Head Office)

Unit 2/44 Township Drive

Burleigh Heads

QLD 4220

E: info@alexamishop.com

Tel: +61 7 5568 7688

Mob: +61 407 711 673

THANK YOU FOR CHOOSING ALEXAMI COSMETICS

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