Freight and Delivery
All domestic orders will be shipped either via Australia Post. All international orders will be shipped via Australia Post. All orders have a tracking number and require a signature upon delivery. If you are not able to receive your goods, you will receive a note from the driver and your parcel will be taken to the nearest freight depo or Post Office. Your pacel will be either redelivered within the next 48 hours or ready for collection at your nearest Post Office.
Please note: parcels cannot be delivered on the weekends or public holidays.
Alternatively you may want your parcel to be sent to your business address or you may wish to choose an option: Authority to leave without a signature. If you are not at home at the time of delivery you can authorise for the parcel to be left without a signature. If you choose this option please leave a mesage with clear instructions upon check out. Alexami Cosmetics and its freight handling agents shell not be held liable for lost or stolen goods. For all domestic orders please allow 3-5 business days for delivery. For all international orders allow 7-15 business days. Country from country may vary.
Alexami Cosmetics offers free or discounted shipping with regular special offers and promotions at the discretion of Alexami Cosmetics.
Standard Delivery Australia Post (2-8 business days) $9.95 - FLAT RATE
Alexami cosmetics ship worldwide with exception, not to the countries with appointed exclusive distributors which are in South Korea, Slovenia, Belgium, Netherland and Luxemburg.
For all international orders please allow 7-21 days for delivery. Country from country may vary. All international orders will be shipped via Australia Post.
Standard Delivery (7 - 21 business days) $25.95 – FLAT RATE
Alexami Cosmetics is not responsible to the Customer for a breach of its obligation to supply Alexami products pursuant to an accepted order, or for any delay in delivery, if the failure to supply or the delay in delivery, is caused by matters beyond the reasonable control of Alexami Cosmetics (including, without limitation, acts of God, acts of government, war or other hostility, national or international disaster, fire, explosion, power failure, equipment failure, strike or lockout, inability to obtain necessary supplies and any other force majeure occurrence).
Please do not hesitate to contact us if you have any questions or we can be of any assistance to you.
Alexami Cosmetics (Head Office)
Shop 17, 51-55 Bulcock Street,
Tel: +61 7 5438 1132